Many insurers are targeting a common marketing destination – the omnichannel – but are struggling to get there. Conning’s webinar “Insurers on the Road to Omnichannel” provides a roadmap to help them along the way.
Featuring Conning insurance industry analysts Alan Walters, Rebekah Humphrey and Alan Dobbins, the webinar offers insight on developing omnichannel capabilities, i.e., a multiplatform channel that allows a seamless customer experience. The presenters highlight the companies that are making good progress, the struggles of those trailing, and the ever-important value of human touch.
The virtual webinar was presented originally at the North American Mutual Insurance Company’s Management Conference.